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Return Policy

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Last updated September 19, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.


All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

The Peaceful Paw

Attn: Returns


4227 Brook Dr

Murrells Inlet, SC 29576

United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


The following items cannot be returned:

    ●     Opened/Used Items  

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.


Our products are shipped within 4-7 Days using the following carriers: USPS, FedEx, UPS, . To return your product, you should mail your product to: 4227 Brook Dr. Murrells Inlet, SC 29576 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please Note


    ●     Sale items are FINAL SALE and cannot be returned.    


If you have any questions concerning our return policy, please contact us at:


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